Quick access to our most frequently used help articles for prospective and new customers.
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Quick answers to questions we often hear from prospective customers.
Most organizations can be up and running with Livro in less than a day. Our intuitive setup process guides you through adding equipment, setting up user accounts, and configuring your preferences. For larger organizations with complex needs, our team offers dedicated onboarding assistance to ensure a smooth transition.
Yes! Livro offers integrations with popular calendar systems (Google Calendar, Apple Calendar), communication tools (Slack, Microsoft Teams), and authentication systems. We also provide a robust API for custom integrations. Our Enterprise plan includes assistance with specialized integration needs.
Our Free plan allows up to 12 equipment items, the Pro plan supports up to 100 items, and the Enterprise plan has no limits. Each plan is designed to scale with your needs, and you can upgrade at any time as your equipment library grows.
Security is a top priority at Livro. We use industry-standard encryption for all data, both in transit and at rest. Our systems undergo regular security audits, and we maintain strict access controls. For Enterprise customers, we offer additional security features including custom data retention policies and enhanced authentication options.
All plans include access to our comprehensive knowledge base, community forums, and email support. Pro plans receive priority email support with faster response times. Enterprise customers enjoy dedicated support contacts, phone support, and optional on-site training. Once you're a Livro customer, you'll have access to our in-app support center with live chat during business hours.
Don't just take our word for it. Here's what our customers say about their experience with Livro.
"Livro's support team went above and beyond to help us implement a custom solution for our specialized equipment library. Their response was fast and the solution was perfect."
"As a new user, I had lots of questions about setting up our equipment catalog. The knowledge base was comprehensive, but when I needed extra help, the support team was there immediately."
See how Livro can work for your organization.